Verify the Symphony Server Restart

This applies to: Visual Data Discovery

If you restarted the Symphony server using the sudo service zoomdata restart command but still experience issues, you can verify that the Symphony Server successfully restarted.

To verify, complete the following steps:

1. Obtain the Symphony Process ID (PID) information by running:

   ps aux   
   grep zoomdata  

2. Then check the running time of the PID by running:

   ps -p [your_zoomdata_PID] -o etime=

3. Next, stop the Symphony Server:

   sudo service zoomdata stop

4. Check whether the Symphony Server is still running:

   ps aux   
   grep zoomdata  

5. Optional: Check whether the ports for Symphony are still available:

   netstat -anp   
   grep 8080  

6. If you discover that the Symphony Server is still running, you will need to force stop the Server by running:

   kill <your_zoomdata_PID>

   NOTE : If this command does not successfully terminate Symphony, you can enter the following command line:

   kill -9 [your_zoomdata_PID]
     

   For additional information about the Linux kill command, please refer to the appropriate Linux documentation or the following Linux/Unix Command: ps/kill topic.

7. After successfully stopping the Symphony Server, you can start it up again:

   sudo service zoomdata start

8. Check the running time of the Symphony PID again:

   ps -p <your_zoomdata_PID> -o etime=

   The new Symphony running time should reflect the time you restarted the server.