License Seat Modes

This applies to: Managed Dashboards, Managed Reports

A license seat allows users to log on to Symphony. Two license seat modes may be available to support your organization's specific needs: Reserved (Named) Seats and Floating Seats.

Reserved Seats (also known as Named Seats)

  • Allows users to log on regardless of who else may be using the application.
  • Ideal for users who need use the application frequently or for long periods of time.
  • Seat types: Reserved Standard User, Reserved Power User, Developer.
  • Symphony Developers always use a reserved seat.

Floating Seats (also known as Concurrent Seats)

  • Floating license seats make it possible to support a large number of Symphony users.
  • The key is that the floating users cannot be using the application all at the same time.
  • The number of floating users logged on simultaneously cannot exceed a certain limit as determined by Symphony licensing.
  • Seat types: Floating Standard User, Floating Power User.

To better understand the concept of floating seats, think of chairs at a table. If all of the chairs are taken, people standing will have to wait until someone gets out of a chair before they can sit down.

Accounts set as an API account do not consume a seat, but can only be used for making API calls without using the UI or making a data retrieval call.

For information on managing seat usage, see Seat Usage for Symphony Licenses.